Frequently asked questions

Answers about plans, credits, and getting started.

What is included in each plan?

Each plan includes a monthly pool of credits for Community:

Match keywords to live community threads
Draft comments that sound human, not spammy
Engage where buyers already ask for recommendations

You spend credits however you want on Community. Need a custom arrangement? Contact sales.

Can I switch between monthly and annual billing?

Yes. Monthly billing gives flexibility, while annual billing lowers your effective monthly price.

Can I cancel anytime?

Yes. Upgrade, downgrade, or cancel anytime with no long-term commitments.

How do shared credits work?

Each plan gives you one monthly pool of credits for Community. Spend them however you want: more on matching one month, more on comments the next. There are no separate quotas per task.

What happens if I run out of credits?

You can top up your account with auto recharge and keep using Community until your monthly plan renews. Enable auto recharge in Account billing so you are not blocked mid-month.

Is there a free trial?

Yes. You can start free and upgrade when you are ready to use more credits.

Do I need technical skills to get started?

No. Connect your keywords, pick a plan, and launch Community from the dashboard. No coding is required.

Can I use this for more than one website?

Yes. Higher plans include more connected websites so you can run Community across several properties.

How does support work?

Every plan includes support in the product. Higher plans include priority onboarding and success guidance.